Terms and Conditions

//Terms and Conditions
Terms and Conditions2018-10-15T15:14:58+00:00

SCOPE OF AGREEMENT

The online store of lapsnapper.com is an online store maintained by LapSnapper. These terms and conditions apply when the customer orders products from the online store lapsnapper.com. Terms also apply when ordering products by phone, fax, letter or other distance communication.

PRICES

Online store prices are valid until further notice. Prices include 24% VAT for EU customers unless otherwise stated. VAT is not included for non-EU customers.

AVAILABILITY OF PRODUCTS

All products are in our stock in Finland and ready for the delivery on the next two business days after the payment was received.

DELIVERY AGREEMENT

The delivery agreement is confirmed, when order is leaved to our shop or order is confirmed to us by email. According the delivery agreement we are responsible for delivering the products to customer according Terms and Conditions. According the delivery agreement the customer is responsible for the payment of the products, follow the Terms and Conditions and follow the user instructions of the products.

PAYMENT METHODS

We accept prepayment of ordered products as either the PayPal or Credit Card payments as well as the Direct Bank Transfer payment (Invoice). PayPal and Credit Card payments make the delivery faster, due we get the information about payment immediately.

NON-EU COUNTRY CUSTOMERS: IMPORT TAXES, CUSTOM DUTIES AND HANDLING FEES

The terms of delivery is DAP (Delivered at place). The selling price includes price of products and the delivery costs according the terms of delivery to the delivery address, but the customer is responsible for import taxes, customs duties and handling fees in their home country. Customer is responsible for clarify these costs before leaving the order.

Please notice that all extra costs will be charged from the customer, if customer has not been take care about import and customs fees and the products will be returned back to us from the customs of destination country.

DELIVERY AND DELIVERY COSTS

All products are delivered by using DHL Worldwide Service. The terms of delivery is DAP (Delivered at place).

Please find delivery costs here

DELIVERY TIMES

The products will be normally send on the next two business days after the PayPal or Credit Card payment has been received or the payment has been received to our account (Direct Bank Transfer).

Estimated delivery time is 2-3 business days to Europe and 3-7 business days to rest of the world.

CANCELING THE ORDER

We accept canceling the order before the products have been shipped. We will refund the payment to customer when order is canceled.

Please contact us by email to info@lapsnapper.com for more detailed instructions.

LIMITED WARRANTY

LapSnapper product is warranted to be free from defects in materials or workmanship for 12 months from the date of purchase. Within this period, LapSnapper will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labour, provided that the customer shall be responsible for any transportation cost.

This warranty does not apply to:

(i) cosmetic damage, such as scratches, nicks and dents;

(ii) consumable parts, such as batteries, unless product damage has occurred due to a defect in material or workmanship;

(iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes;

(iv) damage caused by servicing performed by anyone who is not an authorised service provider of LapSnapper; or

(v) damage to a product that has been modified or altered without the written permission of LapSnapper.

In addition, LapSnapper reserves the right to refuse warranty claims against products or services that are obtained and/or used in contravention of the laws of any country.

RECLAMATIONS

Please contact us at info@lapsnapper.com for more detailed instructions, if you have received a defective product.

APPLICABLE LAW AND COURT

This agreement is governed by Finnish law. Possible disagreements will be solved in Oulu District Court in Finland.

LapSnapper 15th of Oct, 2018